Consumer Fraud Prevention
JN Money is the number one Caribbean-owned remittance brand with a network of more than 7000 agents and branches across the Caribbean, North America, the United Kingdom, Africa and Asia-Pacific. It is owned and operated by JN Money Services Limited (JNMS), a subsidiary of the JN Group.
Renowned for its fast and quality service, JN Money’s products and services are safe, convenient and affordable and create value by meeting the needs of Caribbean nationals through world class customer service and innovative offerings that utilize the most modern technological solutions.
If someone claiming to be a JN Money representative contacts you and you are in doubt call our customer care or email us at firstname.lastname@example.org.
JN Money will never ask you to provide personal information such as your personal identification number (PIN), credit card number and account information; your username and passwords and other personal financial information.
If you believe you have been scammed, contact your local police department immediately. We provide money transfer services from sender to receiver and urge our customers to be very careful to ensure that they do not send money to unintended recipients.
You may also contact the following organizations depending on the country you are located in to file a complaint:
- Federal Trade Commission or call toll free 1-877-382-4357
- Internet Crime Complaint Center
- National Consumers League’s Fraud Centre
JN Money does not provide a third party service or buyer protection. We provide money transfer services from sender to receiver and urge our customers to very careful to ensure they do not send money to unintended recipients. It is the customers’ responsibility to ensure that they know who the funds are being sent to.
- Over 30,000 calls attempting to defraud American citizens are made from Jamaica to the U.S. everyday. Thousands of those calls are made to residents of Maine, New Hampshire, and Vermont (CaPRI, 2012)
- Complaints about Jamaican lottery scams increased to 29,000 in 2012 compared to 1,867 in 2007 (Federal Trade Commission, 2012)
- American citizens are defrauded out of approximately US$1 billion annually by lottery scammers (Federal Trade Commission, 2012)
- 90% of lottery scam/ advance fee fraud victims do not report that they have been scammed (CaPRI, 2012)
- A majority of victims of advance fee fraud are senior citizens residing in the United States and in states with high Jamaican populations, such as New York, New Jersey, and Florida (CaPRI, 2012)
- Males are more likely to fall prey to advance fee fraud and are also more likely to lose more money to these scams (CaPRI, 2012)
- More than 30 million consumers are defrauded each year (Financial Fraud Research Center, USA, 2011)
- One in four investment fraud victims were contacted by fraudsters via telephone (Financial Fraud Research Centre, USA, 2011)
- Overall, only one in three older fraud victims admit to being scammed, compared to about one in two victims under age 55 (Financial Fraud Research Centre, USA, 2011)
- Overall, only four in 10 fraud victims admit to being victimized when asked directly (Financial Fraud Centre, 2011)
- 58% of investment fraud victims score higher on financial literacy measures than non-victims (41%) (Financial Fraud Research Centre, USA, 2011)
- 32% of lottery scam victims score lowest on financial literacy measures (Financial Fraud Research Centre, USA, 2011)
- Four in 10 lottery scam victims are men (Financial Fraud Research Centre, USA, 2011)
- Investment fraud victims are almost twice as likely to have a college degree than a non-victim (Financial Fraud Research Centre, USA, 2011)
- Nine out of 10 investment fraud victims are men (Financial Fraud Research Centre, USA, 2011)
- Ministry of National Security
- Financial Services Commission
- Tax Administration Jamaica
- Ministry of Justice
- Phone Busters (Anti-Fraud Call Centre): 1-888-495-8501 (toll free from Canada or the US)
- What is JN Money?
- What are the common consumer fraud scenarios I should be aware of?
- What should I do if I doubt a person claiming to be from JN Money contacts me?
- What should I do if I am scammed?
- Does JN Money offer buyer protection or a third party service?
- Did you know?
- Types of Scam
- Useful Resources